Unfortunately the Techs that were complaining of this deleted the scheduled tasks of the group of computers they were provisioning before they came to me about this problem so I don't know which ones they were.
I have only imaged from the same subnet the core was in and it worked ok. They were at another site.
I thought maybe this was a known problem with 9.6 SP2 agent. I noticed when I make a self-contained executable, with the window up and all the files are scrolling by it seems there are twice as many files as there were in the 9.5 agent.